The Pros And Cons Of Having A Massage Office

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If you are new or sort of new to practicing massage, you may be asking yourself, “Do I want an office or do I want to freelance?”  Those are very questions.  I like both, and would recommend that you try both.  In this Article, we discuss the Pros and Cons of having a massage office only.  The Pros and Cons of on-location massage are another article.  Below, I will first list the Pros of having a massage office followed by the Cons of having a massage office.  After reading about the pros and cons of having a massage office, you can make an informed decision based on the information I’ve shared.The Pros

Good And Bad things About Having A Massage Office
  • Having a massage office gives you a regular place to practice and store your equipment and supplies. If you want to offer other specialty forms of massage like Hot Stone Massage, having an office is ideal because who wants to carry all that around with them?
  • An office gives you a location for deliveries of things like a laundry service.  Typically laundry services will only offer drop off and pick up so they need a regular business address.
  • An office gives a sense of professionalism to the practice of massage.
  • If you are lucky enough to share an office with another provider, you may be able to offer insurance massage and go through their billing which brings up another bonus.
  • In a shared office with other providers, you will probably get tons of referrals but be sure to recipricate!
  • If you have your own office, you can set it up just the way you like it!  It’s important to create a relaxing environment for your clients but why not add some things you enjoy as well?

The Cons

  • Rent.  Of course having an office brings with it the extra expense of rent.  Be realistic on what you can afford and your ability to bring in clients.  Some folks will share their space with others until they’ve built their practice up enough to be able the swing the rent on their own.
  • Advertisement costs.  How are you going to get them in there?  In the beginning, before you’ve established a good word-of-mouth, you’ll need to spend some money to get them in the office
  • Lease.  What if you’ve signed a lease and you decide it was a mistake?  Well, you are still responsible for that rent for the remainder of the lease.  You may be able to sublease depending on the terms but once you sign the agreement, you’re married to it for awhile!
  • Tardy Clients.  This is one of those things you can’t control.  It’s frustrating and annoying and inconsiderate and people do it all the time.  They come here to relax and when they’re late, it creates all kinds of stress for you.  Maybe you scheduled multiple massage treatments back to back.  When one person is late, it gives you less time to prepare for your next client.  Also, its annoying when they expect a full hour when they’re 15-20 minutes late.
  • No-Shows.  This is my ultimate con of having a massage office.  When you take the time to drive to the office and then you get everything ready and then tick-tock, where are they.  Of course, they never answer the phone when you call to find out where they are.  It happens, it’s not fun and some places will now require a credit card to prevent this from happening.  It’s up to you how you want to run your business but it’s always good to know the possible Pros and Cons of any situation before making an informed decision.
  • If the office is only open when you’re there, you could be left alone with a strange person.  I’ve had strange men and women that have been a cause for concern so we’re not going to attack any particular gender here.  Both can be weird and make you feel unsafe.  If you’re going to do the office route, I highly recommend that you use an office where others are coming and going so you can get help if you need it.
  • Clients that are out of it.  When you do your job and your client feels relaxed it’s great.  Sometimes you did too good of a job and they may not be ready to drive.  If you have no other client scheduled at the office, guess what?  You are stuck hanging out there until they’re okay.  Who knows how long that will take?

In conclusion, its really up to you to decide when and how to utilize the office scenario to your best advantage.  Having an office can do wonders to give legitimacy to your practice but responsibilities come with having an office and it’s good to know the upside and downside of it before making a decision.  I hope this information helps you in your decision making.

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Working as a full-time licensed massage therapist for almost twenty years, I have some insights and advice for helping other massage therapists to find their way.